Frequently Asked Questions

Cruxero Student creates practical digital guides, checklists, planners and resources designed around different stages of student life and education.

No. Unless a product page explicitly says otherwise, Cruxero Student products are digital products. Nothing will be delivered by post.

After completing your order, access to your digital product is provided electronically using the delivery method shown during checkout or in your order confirmation.

Check the email address used at checkout, including spam and junk folders. If you still cannot access your purchase, email office.cruxero@gmail.com and include your order number and purchase email address.

Where a resource is supplied as a printable file, you can print copies for your own personal use. Check the individual product description for the formats included.

Only where the product is specifically described as editable. A printable product does not automatically include an editable version.

Unless expressly stated otherwise, your purchase is licensed for your own personal use. You must not redistribute, upload, resell, reproduce for commercial distribution or share purchased files with others.

A standard individual purchase is intended for personal use. For classroom, organisation-wide, commercial or multi-user use, contact Cruxero before purchasing.

No. Cruxero resources provide general educational and organisational information. For important decisions, check the relevant official school, college, university, Student Finance, government, healthcare, employer or professional source.

Education processes, university procedures, funding arrangements, deadlines and other external information can change. Always check important dates, requirements and decisions against the relevant official source.

Please read the Refund Policy linked in the store footer. Your statutory rights are not affected.